“We had a water pipe damaged in our wall. The water leaked through the bedroom, closet, bathroom and part of the living room. The first representative of Water Restoration we met was Miguel Rojas, Senior technician. Miguel explained the whole process to us and answered all my questions. He was very patient with me as I am 82 years old and had never experienced anything like this before. He took over for me and made all my major concerns into tiny ones.
Next I met Edward Rios who is a Technician. Edward’s job is to get the mess cleaned up and ready for repairs to start. He took care of our home as if it was his own. He removed sheet rock, baseboards, bathroom vanity, etc. and left our home as clean as the way he found it. A very understanding man who was also very patient with me during this troubling time. I truly appreciate Hilex Construction. Thank you, gentlemen.”